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Customer Service

(800) 338-3133
(800) 688-6627
ephraima@tomar.com


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TOMAR Warranty

Except for Xenon strobe lamps and incandescent lamps, TOMAR Electronics, Inc. warranties the products described herein for a period of 2 years under normal use and service from the date of manufacture as marked on the product, that the product will be free of defects in material and workmanship. This warranty does not cover ordinary wear and tear, abuse, misuse, overloading, altered products, or damage caused by the purchaser connecting the unit to wrong voltage or polarity. Xenon strobe lamps are warrantied for 1 full year from date of manufacture.

THERE IS NO WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED OR ANY AFFIRMATION OF FACT OR REPRESENTATION EXCEPT AS SET FORTH HEREIN.

REMEDY

TOMAR Electronics, Inc.’s sole responsibility and liability, and purchaser’s exclusive remedy shall be limited to the repair or replacement at TOMAR’s option, of a part or parts not conforming to the warranty. All products requiring warranty service shall be returned to TOMAR within 2 years of manufacture, shipping prepaid. TOMAR will return repaired or replaced products to the purchaser via prepaid ground transportation. In no event shall TOMAR be liable for damages of any nature, including incidental or consequential damages, including but not limited to any damages resulting from non-conformity, defect in material or workmanship.

All material being returned for service must have an RMA number shown on the shipping label. Please write or call 1 (800) 338-3133 to obtain the RMA number prior to sending the material for service.